Your feedback is important to us. Please tell us how we are doing.

We place a high value on our customer's and supplier's feedback. Thank you for taking a moment to tell us how we are doing. This information will be used to improve our processes, address employee performance and skill improvement, and increase your satisfaction with our company.

(* required)

Please fill in your name, company name, telephone and email address.*:

Name:
Company:
Telephone:
Email Address:

Which part or product line within PAVE Technology would you like to rate?*

PAVE-Seal® Wire Seals
PAVE-Mate® Connector Seals

Thinking about all areas of PAVE Technology you have experience with, please rate our hermetic seal quality.*

Unacceptable Acceptable Better than Average Exceptional

How would you rate our on-time delivery? *

Unacceptable Acceptable Better than Average Exceptional

How would you rate the quality of service (correctness of paperwork, product repair, ability to solve the problem, etc.)*

Unacceptable Acceptable Better than Average Exceptional
Please explain:

What can we do to improve our service to you?


What does PAVE Technology do better than your other suppliers?
  (select all that are applicable)

Contracts / Proposals
Delivery
Drawings
Engineering
Lead time (for new production orders)
Product Development Process (product development and introduction,pre-certification)
Product Support
Quality (out of box failures of new production hardware)
Reliability (long term product performance in the field)
Responsiveness to telephone, email, & formal inquiries
Turn Around Time
Nothing
Other, please specify

What does PAVE Technology do worse than your other suppliers?
  (select all that are applicable)

Contracts / Proposals
Delivery
Drawings
Engineering
Lead time (for new production orders
Product Development Process (new product development and introduction, pre-certification)
Product Support
Quality
Reliability (long term product performance in the field)
Responsiveness to telephone, email, & formal inquiries
Turn Around Time
Nothing
Other, please specify

Overall, how would you rate PAVE Technology performance compared to your other suppliers?

Worse than most of your suppliers
Same as most of your suppliers
Better than most of your suppliers

Would you like to give details about your answer?

May our Quality Department contact you to review your responses and obtain additional details as necessary?

Yes   No